About – Super Electronics

About Us

Established in 2011 , Super Electronics is an trusted supplier of a wide range of Electronics, Gadgets, Cellphone Accessories and much more
Secure Courier delivery pretty much anywhere in South Africa, from our store directly to your door, so please feel free to browse through our products and get in touch with us to discuss your requirements.

We supply to both the general public and to dealers at competitive prices, with new stock and new bargains coming in on a monthly basis.

Return and Refunds Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since you have received your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed within a few days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your
refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may
vary.
If you are shipping an item over ZAR500.00, you should consider using a traceable shipping service or
purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Payment

All payments made through this online store when using the online checkout option via the online shopping cart are processed through PayFast. This option is best suited to our regular retail customers who a purchasing anywhere from 1to5 units of any particular item
Using the PayFast payment gateway allows you to pay via Credit & Cheque Cards, ATM Debit Cards(via Visa Electron & Maestro), Instant EFT when paying through any of SA’s 6 major banks(FNB, ABSA, Standard Bank, Nedbank, Capitec & Investec), Bitcoin & Masterpass
We also offer you the option to request an invoice for all the items you wish to purchase and do a direct EFT payment or credit card payment to us. This is best suited to our wholesale customers

If you need any assistance with any of the payment methods stated here, please feel free to contact us directly and we will be happy to assist you

Shipping

We strive to do our absolute best to ensure that your buying experience through our store is a smooth & efficient one and simply ask that you read through the following conditions to avoid any potential problems.

All items you purchase through our store will be safely & reliably delivered to YOU via DOOR TO DOOR COURIER. Please ensure that you supply your PHYSICAL ADDRESS for delivery and NOT a P.O Box, Farm, Plot or Mine address. Our courier company will only deliver to your PHYSICAL ADDRESS.

We charge flat rates for door to door courier shipping to physical addresses, as per the description above to all. This is applicable to major cities and towns within South Africa. Please note that delivery to certain outlying areas may be subject to a delivery excess pay-in amount, which we will of course make you aware of should this be the case for your area.

Shipping Main Areas

Shipping Outlying Areas

Please note that our system automatically calculates the DOOR to DOOR shipping rates upon checkout.

We encourage & advise you to combine your purchases made through our store to save on your shipping costs and get better value

Delivery times to major cities like Durban, Cape Town, Johannesburg & Pretoria can usually take anywhere from 1 to 3 working days, while delivery to smaller cities and towns can sometimes take a day or two longer. 9 out 10 times, if you order and pay for an order on a Sunday/Monday, you can have your item delivered to you by Friday.

Please note that the courier company only delivers from Monday to Friday, excluding public holidays, during business hours of 8am to 5pm.